Order Confirmation After placing an order, we will promptly send an order confirmation via email.
(Please check your spam folder if you do not see it in your inbox).
Tracking for Every Order!
We provide tracking for every order. Tracking will be available once your order has been shipped.
Once your order has been processed, we will generate a tracking number and send it to you via an email with a delivery confirmation.
If you have not received a tracking number within 5 business days, please contact us including your order number.
When Will I Receive My Order?
We have a processing time of 2-4 days. After that, it takes 6-10 days to receive your order.
We strive to deliver your orders as quickly as possible, but unforeseen circumstances may lead to delays, such as public or national holidays, natural disasters, strikes in air and ground transportation, or other events beyond our control.
If your delivery exceeds 35 business days, we offer a full refund to ensure your satisfaction and allow you to keep the product.
Things to Consider:
We are not responsible for lost packages due to an incomplete or incorrect address provided by the customer.
Verify your delivery information to avoid delivery issues. At checkout, you have the option to choose a shipping method, including the free option, which means the product is shipped from a supplier outside the country.
You can rest assured:
That we are dedicated to meeting or exceeding your delivery expectations. Our team will always strive to deliver your products on or before the estimated delivery date.
If you have any questions or concerns regarding our delivery process, please feel free to contact us.